Bouncer: Job and Responsibilities

Who isn’t familiar with the term ‘bouncer‘ that is used to describe those burly looking guys usually dressed in black in a night club? They may be the most identifiable aspect of any night club or bar and are almost essential to the smooth working of any good establishment. Main duties of a bouncer To patrol and protect guests as well as staff from any improper or lewd acts. To warn and evict the guilty tactfully. To inform the police when and where it is necessary. Bouncers are security guards in disguise and every bartenders’ best friend on call. They are actually responsible for the good or bad image of any night club. Having patient and tactful bouncers is essential for any night club looking to be in the good books of their customers. It’s often seen that clubs usually hire security guards and bouncers that have a good built and height. This not only intimidates the guests, but also helps keep things in order. However, now a days it’s common practice to see many elegantly dressed door men and bouncers. This is because night clubs are looking to present themselves as more sophisticated and classy, moving away from the 70’s image of Hollywood rule enforcers. In earlier days to be hired as a bouncer, one would often end up stopping a fight or picking one with the bouncer in a club; something like the cowboys from the wild wild west. Sometimes you may have even got in by talking to the manager, however mostly it was all about networking. But now, things have changed. Bouncers are now hired on contract through security guard companies with proper training and skills. Requirements to be a bouncer Must hold a valid licence from the Security Industry Authority Have valid references and no criminal history Be well trained and tactful In the UK, sometimes bouncers are also referred to as floor man, floor person, doorman or cooler. Even though basically the job function remains the same, it may differ slightly according to the role in a particular establishment. Please contact us if you need your event or premises to be secured by trustworthy guard provided by an affordable service provider in London. Powered by Colm

Security Guards Duties and Responsibilities

Security guards or security officers are responsible for safe and proper working of any organisation, place or event. They ensure the safety and security of valuables, property and people. Even though their main duties involve guarding or patrolling the premises, they can be called upon in an emergency to work closely with help and rescue services such as the police and fire-fighters. Prevent crimes and unauthorised activities Security guards are responsible for protecting both people and premises from any unlawful activity such as theft or criminal damage. They also need to report any such activities to the police and ensure that all evidence is preserved at the scene of crime. They are also responsible for preventing any activities that are deemed unauthorised by their employers, such as loitering. Prevent losses through waste and damage This is another part of the job of a security guard. They need to be alert all the time to prevent any thefts or losses resulting from irresponsible usage of equipment or material. It can be something as trivial as people wasting too many paper glasses when drinking water, to a contractor pulling one over. Active monitoring of safety risks Alacrity is another desired quality in a security guard. They need to be alert at all times to detect and respond to any potential hazards or risks to security. Anything from a spill to a tampered door lock should be on their radar. Controlling Entry and Exit Security guards are also responsible for controlling both the entry and exit points to the premises. Sometimes they need to maintain records of who is entering the premises, when and for how long; in a log book. Responding to emergencies To ensure a proper response to emergencies, security guards are required to carry out regular drills. This involves letting everyone know what’s expected of them and also to reduce the response time. In case of an actual emergency, they are also responsible for contacting the emergency services and a proper evacuation of the premises. The role and responsibility of a security guard may vary depending on where he is working. In a retail store they may be focused on preventing thefts, whereas other times they may just be guarding a person. They need proper training for every job and may require a separate license for some roles. All security personnel employed by an agency that provides contract security services to clients, need to have SIA (Security Industry Authority) front line licence. However for in-house security duties when employed directly and working on the premises managed and operated by the employer, there are no such requirements. Powered by Colm

Importance of physical intervention and conflict management as per SIA rules

The Security Industry Authority (SIA) believes that it is important for people working as security operatives to have necessary training and skills in physical intervention and conflict resolution. As such, the SIA has laid out certain guidelines in techniques that could specifically be used for the purpose of non-aggressive intervention and personal safety. An SIA statement on security personnel states, “As the scope, diversity and importance of their work continues to grow, so the degree of professionalism expected from security personnel will increase.” In order to cut down on risks of security personnel harming others or themselves while performing their roles, they need to undergo a Physical Intervention Skills course through an SIA endorsed awarding organisation. This course module specified by the SIA provides a basic set of skills required by security personnel and in case of any specific risks identified by the employers, additional training may be needed. Importance of physical intervention and conflict management The SIA licence training programme includes: Introduction to Physical Skills Disengagement Techniques Escorting Techniques With this, the security personnel are able to learn and understand: The legal and professional implications of use of physical intervention Substantially reduce risks of harming someone when physically intervening What to do after a physical intervention The use of non-aggressive physical intervention skills to protect them and others from assault. The use of non-pain related standing, holding and escorting techniques that include restrictive and non-restrictive skills. Sometimes knowing when to act is more important, especially when the job involves securing high profile assets. Clients don’t want the security to come on as too strong or rude unless it is absolutely necessary. Many night clubs are looked at unfavourably because of their unfriendly security staff. Non-aggressive physical intervention skills are necessary for any security officer working as a door man or a private escort. They need to follow professional etiquettes even when physically intervening and communicate effectively with the subject of physical intervention. Security Guards should be well versed in proper methods of physically prompting and escorting someone and without inflicting any pain. They should also know how to provide effective support to a colleague when physically intervening and how to disengage and de-escalate a physical intervention safely for all parties involved. Below is a video of candidates undergoing door supervision training: Powered by Colm